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About Us

Providing dedicated post-purchase support to ensure customer satisfaction and strengthen corporate trust.

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Ensure Accurate and Efficient Support with Order Details

At Sonmol Group, we strive to provide exceptional after-sales support for all our valued customers. Since we offer a wide range of products across various platforms, including Amazon, Walmart, Temu, and AliExpress, with dozens of SKUs available, having your order information is crucial to assist you efficiently.

To ensure a smooth support process, we kindly ask you to provide the following details when reaching out for assistance:

  • Order Number:Found in your purchase confirmation email or your account on the platform where you placed the order.
  • Platform of Purchase:Let us know whether you bought your item from Amazon, Walmart, Temu, AliExpress, or another authorized seller.
  • Product Details:Include the product name or SKU, which is often found on the product packaging or your order receipt.

By sharing these details upfront, we can quickly verify your purchase and provide the most accurate guidance, whether it’s troubleshooting an issue, claiming a warranty, or ordering spare parts. Our goal is to minimize delays and maximize your satisfaction with our products and services.

Thank you for your cooperation, and rest assured that our dedicated team is here to support you every step of the way. Should you have any questions, please don’t hesitate to contact us via your preferred platform or directly through our website.

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